Contacto y preguntas frecuentes
Get in Touch
Please include your order number if applicable.
Información de compras
I have a urgent request
If you need to make a urgent request please text me at +1 (469)-322-9585. This is a business phone number. Please explain in detail what it is that you need fixed.
¿Cuánto cuesta el envío y cuánto tiempo tardará?
El envío varía según el subtotal del producto, por ejemplo:
El envío estándar cuesta $ 6,99 a través de USPS
Las opciones de envío exprés y premium se pueden aplicar automáticamente o se pueden seleccionar al finalizar la compra.
Algunos incluyen USPS express, estándar o UPS express y estándar terrestre.
Las opciones de envío exprés y premium se pueden aplicar automáticamente o se pueden seleccionar al finalizar la compra.
Algunos incluyen USPS express, estándar o UPS express y estándar terrestre.
¿Cuánto tiempo tomará recibir mi paquete?
Esto depende en gran medida de múltiples factores, como el clima, el servicio de envío utilizado y la empresa utilizada para realizar el envío. Normalmente, la mayoría de los paquetes tardan entre 3 y 5 días hábiles en el servicio terrestre estándar. Si experimenta un mayor retraso, envíenos un mensaje.
¿Qué empresas utilizáis para realizar envíos?
Utilizamos el servicio terrestre estándar de USPS.
International Orders
We are currently doing our best to provide the cheapest and fastest option for international orders. Currently we will use varying options such as USPS/UPS/DHL.
International orders may be subject to duties & taxes required by their country. International orders which contain many items, or which contain large headwear accessories, may require additional shipping charges and may be subject to higher than normal taxies, customs and duties. Standard duties and taxes can usually be estimated at 15-20% and must be paid to the shipping carrier upon delivery. All international orders must be shipped to the credit card billing address, unless paying by PayPal.
International orders may be subject to duties & taxes required by their country. International orders which contain many items, or which contain large headwear accessories, may require additional shipping charges and may be subject to higher than normal taxies, customs and duties. Standard duties and taxes can usually be estimated at 15-20% and must be paid to the shipping carrier upon delivery. All international orders must be shipped to the credit card billing address, unless paying by PayPal.
Problemas de pedidos o devoluciones
How is sales tax calculated?
We must charge sales tax in accordance with state and local laws and regulations to all orders shipped to Arizona, California, Texas, Washington & New York. We charge an Arizona tax rate of 8.1%, California of 8.75%, Texas 8.25%, Washington 10.00% and New York 8.5%. Sales tax is added during checkout on the items in your cart. There is no sales tax on shipping.
Quiero devolver mi artículo, no me gusta
Lamentablemente, no ofrecemos devoluciones por la compra de ningún producto. Por el momento, existe una política estricta de no reembolso.
Recibí el tamaño incorrecto
Le proporcionaremos una etiqueta de devolución para enviarnos el sombrero.
How long will it take to receive my order after placing it?
Most orders placed before 10am CST, Mon-Fri ship within 48 hours. Once an order has been shipped, please allow 2-10 business days for your order to arrive, depending on your choice of shipping method. You will receive an email confirming your tracking number the day your order ships.
If you ordered multiple items, your order may ship in separate packages and you will receive a separate shipping email for each package. You will not be charged any additional shipping fees.
Can you embroider logos or text on hats?
Unfortunately, we do not offer embroidery services at this time and are unable to create custom designed logo hats.
How can I buy team or bulk orders?
Unfortunately we do not offer team or bulk orders. We also do not offer embroidery services at this time and are unable to create custom designed logoed hats.
